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Job Title: Network Services/Sup****t
Job Location: NY: WHITE PLAINS
Pay Rate: Open
Job Length: contract-to-hire
Start Date: 2008-03-31
Company Name: Algomod Technologies Corp.
Contact: Beatrice Miles
Phone: 212-306-0150
Fax: 212-306-0191
Description: Engineering Technician
Job Description: POSITION RESPONSIBLE FOR SURVELLIANCE, ANALYSIS AND
CONTROL OF ALL SERVICESON CUSTOMERS SPECIFIC NETWORK AND MANAGEMENT OF
EQUIPMENT AS DETAILED IN MNS NETWORK CENTERS CUSTOMERS SPECIFIC CONTRACT.
WILL RESPOND AND PROACTIVELY MONITOR NETWORK, VOICE DATA ALARM
CONDITIONS, IDENTIFY POTENTIAL PROBLEM AREAS/CHRONIC TROUBLE CONDITIONS
THRU DETAILED ANALYSIS OF HIST DATA. MONITORS ALL NETWORK, VOICE AND DATA
SERVICES USING SOPHISTICATED ELEMENT MANAGEMENT SYSTEM. SYSTEM MAY BE
INTERNAL Telecommunication SYSTEM OR CUSTOMER PURCHASED SYSTEM. SYSTEM
USED TO DETERMINE PROBABLE FAILURE CAUSE AND TO ISOLATE TROUBLE TO VENDOR.
DIRECTS CORRECTIVE ACTION ON CUSTOMER PROBLEMS THRU NETWORK CONTROLS OR BY
DIRECTING WORK FORCES SUCH AS CENTERS, SYS TECHS, DATEC ENGINEERS.NETWORK
TECHNICAL MANAGERLEVEL A5THE NETWORK TECHNICAL MANAGER IS RESPONSIBLE FOR
PROVIDING INITIAL TIER II AND III TESTING ANDTECHNICAL CONSULTATION FOR
ALL Telecommunication NETWORK SERVICES EQUIPMENT. THE NEED FOR THIS
POSITION IS PREDICATED ON THE NETWORK MGMT CENTERS COMPLEXITY AND THE
CUSTOMER ??S WILLINGNESS TO PAY AND WILL BE REFLECTED IN THE MNS CONTRACT.
IT IS THE HIGHEST LEVEL OF TECHNICAL SUP****T AVAILABLE WITHIN THE MNS
ORGANIZATION TO RESOLVE COMPLEX SERVICE PROBLEMS THAT CANNOT BE CORRECTED
USING NORMAL MAINTENANCE AND TROUBLESHOOTING PROCEDURES OR THAT REQUIRES
ON-SITE CONSULTATION. THIS POSITION REQUIRES A BROAD TECHNICAL KNOWLEDGE
OF VOICE, DATA, ACCUNET T1.5/T45 AND PRIVATE NETWORKING AS WELL AS
Telecommunication AND NON-Telecommunication CUSTOMER PREMISE EQUIPMENT.
THE NETWORK TECHNICAL MANAGER WORKS WITH OTHER VENDORS AS WELL AS OTHER
BUS UNITS TO RESOLVE SERVICE PROBLEMS.
Skill Experience Need:
1) voice and data Entry Level Desired
2) writing and verbal skills Intermediate Required
3) customer relation****p Entry Level Desired
Please refer to Job code 06-05798 when responding to this ad.
For FASTEST PROCESSING of your resume, please visit
http://www.jobcircle.com/classifieds/700044.html?source=ng
to apply
online.
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For fastest processing of your resume, this employer asks that
you apply to this job using the URL above.
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