Location: Victoria, BC
Duration: 18 months
Client is seeking to immediately engage project management sup****t
with a focus on program design, development and implementation. The
ideal project manager
will have experience sup****ting businesses that have a strong service
delivery focus. This contract is not IT focused
Project Description:
The selected contractor will work with the Client Services business
leads and senior
management, and other assigned internal and contracted resources to
provide project
strategic planning, analytical and delivery sup****t to the cor****ation
on the following
projects:
Client Services Big Picture Implementation Project: The Client
Services Division’s front
line human resource requirements are evolving to meet growing and
changing client service
requirements. This project will see the development and implementation
of a strategic
short term training strategy to sup****t staff in their transition and
a long term employee
development framework. Communications and Change Management activities
will be im****tant
to the success of this initiative
Employer Re****ting Project: Employers use a number of tools, to submit
employee salary and
service information on a regular basis. There is a need to upgrade and
improve the method used to sup****t employers in providing information
in a more user friendly web-based format. Sup****t is required in terms
of developing timelines, cost-benefit analysis, business requirements,
and acting as a liaison with the
employers through surveys and focus testing. The business Project
Manager is not responsible for the technological solution.
Nature of the Work
The contractor will provide hands-on services in the following areas:
1. Develop and monitor project work plans and schedules
a. Co-ordinate activities and resourcing to achieve project
deliverables and timelines
b. Manage the delivery and implementation of project deliverables
c. *****s and offset risks of implementing changes defined by the
projects
d. Re****t to business leads on status, issues, and issues resolution
e. Liaise with other cor****ate branches to ensure the design,
development and implementation of related business
2. Facilitate Workshops and one-on-one interviews:
a. With business representatives and client users to clarify, define
and do***ent the business requirements
3. Prepare, and develop project specific do***entation, including:
a. Project management do***entation (i.e. Project Statement, Work
Plans, Change Requests, Issue Papers, Lessons Learned,
Post-Implementation Re****t)
b. Flow charts and process do***ents for new process development or
modifications to existing technologies
c. Implementation and training plans for the new business process
and/or enhancements, including any decommission of processes being
replaced Bi-weekly and ad-hoc Status Re****ts
Please forward your updated resume with rate and contact details to **
** email masked for security. To view email, see thread url below.
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