Hello,
For the last two years I have been consulting for a small IT firm that
has focused on small business. Personally I was responsible for all
aspects of the infrastructure; networking, servers, workstations.
I am looking for a new home; a small business that is looking for the
sole person to manage and sup****t their IT infrastructure and needs.
If I can assist you please feel free to contact me.
Brent Alexander Logero
SENIOR IT PROFESSIONAL
Windows Systems Administration
IT Consulting
IT Procurement
Account Management 931 Emerson Street, Unit #5
Denver, Colorado 80218
brent_logero@[EMAIL PROTECTED]
SKILLS
o Account Management: Manage and maintain current business. Provide
service and technical sup****t for customers. Troubleshoot and solve
Pulp and Paper problems for customers. Build strategic relation****ps
with our customers. Work with the sales team to identify new business
op****tunities. Grow business through new sales. Commitment to work
safely and provide excellent customer service. Providing customer
service, product and service sale while focusing on IT solutions per
customers budgeting needs; small business.
o Firewalls: SonicWall, Barracuda Networks
o Data / Storage Integrity: Veritas Backup Exec server / EMC
Retrospect disk backup setup and implementation on a SBS and up to a
10 server environment; file, Exchange, and DC servers. Scheduled
incremental Backups set to disk or tape drive units for integrity and
storage.
o Operating Systems: Microsoft Windows Vista, XP, 2000, NT 4.0, and
9x; Mac OS X, IBM AS400.
o Systems Administration: BlackBerry(R) Enterprise Server, Windows
2000/2003 SBS, DNS, DHCP, AD, IIs, File Server, Exchange server
(2000/2003), print server, enterprise server, SQL server, terminal
server, (builds, migrations, monitoring, maintenance, and security).
Server and workstation data backups and restorations with Symantec
Veritas (8-10.0.1) as well as EMC Retrospect for tape systems and
external hard drive backups. Novell (Groupwise, eDirectory, Netware,
ZenWorks).
o Network Engineering: TCP/IP, DMZ, MX and PTR records; IT host
providing, Routing, Cisco Catalysts switches and router installations
and ****t management; network security and management through use of
network management software such as SolarWinds; Linksys business
routers; WIFI, network security. Fiber based router installations and
removals. Fiber router installations.
o Ticketing Systems: Remedy, Clarify, Heat, HP OVSD.
o Additional Skills: LANDesk and Group Policy distribution of desktop
MSI and .dll patching. Lotus Notes Client, Citrix ICA desktop client;
Sysprep, Printer setup and maintenance in a local and TCP/IP LAN
environment; Lotus Notes Client, Cor****ate Imaging/Cloning; Network
Cabling; Helpdesk Operations; Project Planning/Budgets; Remote Access
and VPN services; Team Building/Motivation; Systems Configuration;
Systems Implementation; Notebook Computers; PDA and Blackberries.
PROFESSIONAL EXPERIENCE
Purcell Consulting Group, Englewood, CO
08/2007-03/2008 (1099 contract employee)
o Small business to business (up to 80 employees) IT consultant
performing top to bottom infrastructure sup****t of networking
appliances, servers, workstations and notebooks either MAC or pc.
o Wan and LAN Linksys business router configuration for internal and
external access with configuration of MX and PTR to the host providers
settings.
o Windows 2000 & 2003 server setup, maintenance, and sup****t. This
will include file, DNS, DHCP, VPN implementation, Group Policy
Management, Terminal server, and Blackberry server administration.
o Exchange 2000, 2003, and 2007 setup maintenance and sup****t on
windows server 2000 and 2003 platforms. Account setups, contacts, ehlo
troubleshooting, and maintenance.
o EMC Retrospect client install, setup, configuration, and backup of
network servers as well as workstations to either a centralized
server, tape, or USB drive units.
o Client account management to provide top notch customer sup****t by
understanding the client's needs and providing economical and
efficient needs of implementing those requests to the client.
o Macintosh XServer installation, implementation, and integration into
a Macintosh workstation environment.
5280 Computer Service & Repair, LLC, Centennial, CO
02/2007-10/2007, Senior IT Consultant, (1099 Independent Contractor)
o Onsite personal computer and server sup****t, maintenance, and
upgrades for small business: Microsoft 2000/2003 server
(implementation, migration, maintenance, and sup****t); Desktop
Software/Hardware installation; memory upgrades; printer / scanners /
cameras installation & configuration; operating system installation/
upgrades; Veritas and Retrospect backups and restorations of DC and
member servers.
o Home / Office Network Installation & Repair: Wired / Wireless
Networks; File and Printer Sharing; Windows 2000 / Windows 2003 Server
(migrations & maintenance); Remote Monitoring / Maintenance.
o Onsite Tutoring and Education: Friendly In home and work tutoring
on: Email, Microsoft Windows, Software; Microsoft Office; Internet;
and much more.
o IT Consulting: Network Strategy; Security *****sments; IT Business
Plans; Remote Computing Options; Cost Analysis; eMarketing Strategies.
o PC's / Servers / MAC's: Service all ranges of computers; Trained
Specialist; Windows; Palms and Handhelds; MS Exchange; Microsoft SBS,
Microsoft Server 2000-2003.
o Vendor Relations: consultation and review of vendor products;
pricings; and solutions for our end users. These vendor relations are
paramount to provide our clientele with the best proactive proposals
for what IT solutions we recommend for their business.
o Account Management, sale of service packages and agreements that all
produce trusted relation****ps with our clients and their staff.
Account management that produces continuous influx of revenue and a
secure client base for 5280 Computers.
Dynamic Research Cor****ation, Denver, CO
04/2007-07/2007, IT Sup****t Engineer (Three Month Contract)
o Performed top of the line technical sup****t for the Colorado
Infrastructure Sup****t Services project to analyze, diagnose and
repair computer hardware/software in a LAN/WAN environment comprised
of web-based applications
o Provided ongoing technical sup****t to both internal and external
customers by analyze, diagnose and repair computer as well as update
network do***entation as assigned.
o Cisco Catalyst switches and routers installations, monitoring and
maintenance.
o Monitor and update client Novell account creations, permissions, and
access through eDirectory.
o PC Installations, imaging, as well as hardware and software sup****t
and maintenance.
o Agilent Technologies, Inverness, CO (CDI Innovative)
o 10/2004-10/2006 - Client Technologies Technician, Sr.
o This is Agilent's highest production site in the country.
o Provided frontline desktop sup****t in a Windows 2000/XP environment
for 450 engineering and inside sales employees.
o Desktop OS and data migrations for over 4000 employees on two
separate projects: NT 4.0 to Windows 2000 and Windows 2000 to Windows
XP.
o Trouble-shot desktop hardware, enterprise and local applications.
o Set-up and maintained printer network.
o Wrote processes and procedures for system sup****t at the Englewood
Agilent facility.
o Installed desk side LAN line phones with the telephony team.
Qwest Communications International, Denver, CO (1999-2004)
Position Progression:
05/2002 -05/2004 - Information Systems Engineer II
o Top five producer in desktop sup****t case resolution and response
time
o Procedures do***entation of IT sup****t for the internal IT teams to
follow.
o Created MS Access 2000 database to store all do***entation for the
desktop sup****t team.
o Provided the highest resolution and non re occurrence of technical
issues within first month of my new assignment of over 500 employees.
o Highest response time in 15-person desktop team.
o Managed employee accounts (permissions, file shares, Exchange issue)
through Active Directory and OU.
05/2001-05/2002 - Information Systems Engineer I
o After Qwest merged with US West Communications my responsibilities
focused on:
o Primary desktop sup****t to 350 on-site and remote employees
o Junior Systems Administrator backing up the Senior Systems
administrators with server hardware and software maintenance and
sup****t: server builds, MS patch installation, driver install and
updates, user account creation and management.
o Print server administration; installation and setup of servers and
the print queues.
o Network and local printer setup and hardware maintenance
o Backup systems engineer performing router and switch install and
TFTP file loading.
o The team increased to 20 personnel, and I was a top five producer in
ticket closures and employee satisfaction
10/1999-05/2001 - Desktop Sup****t Engineer/Junior Systems
Administrator
o This position was at Qwest Communications before it merged with US
West Communications.
o Member of a five person sup****t team responsible for 2000 Qwest
Employees in the downtown cor****ate headquarters.
o Windows server patching, server maintenance and cleanup, server
builds, server patching, server hardware replacement.
Qwest Position accomplishments' included:
Project Manager, 07/2002
o Directed 250 machine rollout for Qwest billing department
o Project was on time and under budget ($4500 under the $20000
budget)
o Coordinated with the building facilities department; network
engineering; systems administrators; product vendors; as well as
managed four contract consultants for the deployment of the machines
for a 72 hour weekend deployment deadline.
o The machine arrivals were coordinated with the product vendor;
performed machine imaging by use of Symantec Ghost; LAN setup and
testing was performed with network operations group.
o Systems Administrators verified user accounts and proper OU
placement and permissions.
o Contract consultants imaged computers, performed machine setup in
cubes; verified machine LAN connection; user accounts'; printer
setups; employee data transfers and employee machine operations
questions.
Senior Desktop Sup****t
o Used Symantec Ghost for departmental image building.
o Windows desktop OS and data migrations for over 1000 employees: NT
4.0 and 9x systems to Windows 2000 and then to Windows XP
professional.
o Top producer of case resolutions out of 15-person Local Sup****t
team.
o Sole person promoted to sup****t senior level managers, including
CIO, CFO, and CEO.
o Installed, configured, repaired, and upgraded system hardware and
software, operating systems, and network printers for 3000+ employees
working in a ****table Windows NT 4.0/2000/XP environment.
Network Engineering
o Set-up and configured Cisco WIFI access points and security
protocols for internal and external customers.
o Provided switch and router install setup and maintenance through
telnet and web-based GUI services as backup engineer to network
operations group; this included ****t reset and packet tracking, backup
of router configurations, detailing engineering team's configuration
changes to internal switches, patching, and OS upgrades to internal
routers.
Systems Administration
o Assisted in the sup****t of 20 plus Windows 2000 servers; IIs, data
server, SQL 2000, Terminal Server, Exchange.
o Server OS and data migrations from NT 4.0 server to 2000 enterprise
server.
o Veritas Exec backup management to tape and external drive media.
Backup of DC's and member servers in a 20 server in house environment.
o Management of Windows NT 4.0/2000 Print servers: create, organize
and maintain the print queues.
o Active Directory management including machine and user account OU
management.
o Server OS patching and hardware updates; such a hardware RAID
systems.
EDUCATION
6/2005 Present Program - Certificate in Computer Programming,
Arapahoe Community College, Littleton, CO
9/2004 Administering Windows 2003 Server
9/2004 Interconnecting Cisco Network Devices (640-801)
9/2004 Programming with Microsoft Visual Basic .NET
9/2004 Windows 2003 Active Directory Services
8/2004 Querying Microsoft SQL Server 2000 with Transact-SQL.
(Microsoft Course 2071)
5/1996 B.S., Imaging Systems Management - Rochester Institute of
Technology. Rochester, New York
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