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Job Title: Team Leader
Job Location: DC: Wa****ngton
Pay Rate: Open
Job Length: full time
Start Date: 2008-03-23
Company Name: ACNielsen
Contact: HR
Phone: email only please
Fax: email only please
Description: Job ID #:-a-a4738
Position Title:-a-aTeam Leader
Location:-a-a
Functional Area:-a-aOperations Employment Type:-a-aPart Time - Regular
Education Required:-a-aHigh School Diploma Experience Required:-a-aNot
Indicated Relocation Provided:-a-aNo
Company Description: ACNielsen, founded in 1923, is recognized as the
Global consumer expert driving Marketing and Media effectiveness. Our
extensive marketing information services, insight expertise and advanced
technology helps more than 9,000 organizations make informed business
decisions. ACNielsen is a true client partner whose Core Purpose is to
contribute to the success of their world-renowned brands by understanding,
identifying and capturing new markets and product niche insights. At the
heart of our progressive company lie our associates, who embody our Core
Values of Integrity, Honesty and Excellence. The ACNielsen team is
comprised of creative, bright and self-motivated individuals whose
collective energy and contributions are matched only by the strength and
consistency of our leader****p. To help associates maximize their career
potential, weve cultivated a flexible culture that embraces their
innovativeness, diversity and career development. For more information,
please visit our website at www.acnielsen.com. An equal op****tunity
employer, we value the diversity of our work force.
Required Skills: â• a Complete knowledge of ACNielsen collection
activities including audit and causal. â• a Satisfactory or above
performance in all collection activities over time. â• a High school
diploma or GED equivalent preferred; must be able to read, write and have
basic math skills. â• a Good verbal and written communication skills.
â• a Good organizational skills. â• a Attention to detail.
â• a Ability to work independently while following directions.
â• a Basic PC skills. â• a Must have reliable trans****tation,
valid driverâ?s license, and auto insurance. â• a Must keep
driverâ?s license and insurance information current and copies provided in
a timely manner.
Objectives: Assist with coordination of market workload to ensure quality,
timely data collection. Provide sup****t to Data Collection Associates in
the areas of training, problem resolution, and store coverage. Provide
formal training to new DCAs in market area and specialized review training
to existing DCAs. Perform data validations. Take direction from Market
Supervisor and other district management individuals. Responsible for
meeting defined standards of work volume, quality, accuracy, completeness,
and timeliness. Responsible for collecting and transmitting data gathered
from designated retail stores primarily using a hand-held scanning device.
Maintains a positive relation****p with employees and customers as a
representative of ACNielsen.
Accountabilities: - With direction from Market Supervisor or District
Manager, coordinate assigned weekly workload to ensure adequate store
coverage. Establish and maintain good communication with DCAs in assigned
area to proactively ensure that quality data is collected within
established deadlines on a weekly basis. - Act as a resource to DCAs in
assigned area to ensure the overall consistency and quality of the data
collected, and provide timely resolution to obstacles. Provide assistance
and guidance to a team of DCAs to help them to reach acceptable levels of
performance in production and accuracy. - Encourage teamwork and set the
example for ethical behavior and honesty with team members. - Provide
formal training to new DCAs in assigned area. Provide ongoing and/or
specific review training to existing DCAs. - Coordinate store coverage for
DCAs in the event of illness, vacation, high-volume survey weeks, etc. -
Proactively identify operational issues that may impact the business and
communicate to the Market Supervisor and/or District Manager, allowing for
issues to be resolved and corrective actions to be communicated. - Provide
recommended solutions on new projects involving procedural enhancements,
process efficiencies, new data sources, and/or workload realignment to
ensure accurate and timely delivery of projects plus continuous process
improvements. - Assist with store line-ups, as directed by Market
Supervisor and/or District Manager. - Will be responsible for some
regularly assigned data collection activities.
- Meets ACNielsen Retail Data Collection defined standards of work
volume, quality, accuracy, cost containment, completeness, and timeliness
by: - Complying with travel and mileage standards established by Retail
Data Collection. - Following district management and ACNielsen expectations
on cost containment. - Completing assignments and transmitting data
according to ACNielsenâ?s established procedures and schedules. -
Submitting time card and expense information in accordance with
ACNielsenâ?s established procedures and schedules. - Communicates
effectively with district management and coworkers by: - Communicating no
less than weekly with district management regarding schedules/issues. -
Attending district meetings, as necessary. - Advising district management
of promotional activity changes within retail outlets.
Please refer to Job code acnielsen-pck3453434 when responding to this ad.
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