* * * * * * * * * * * * * * * * * * * * *
*** Job Posting Provided by GO Jobs, Inc.
*** View Thousands of Jobs...
*** Visit us at http://www.GOJobs.com?JBID=10177
* * * * * * * * * * * * * * * * * * * * *
*** DO NOT REPLY TO THIS POSTING
***
*** To apply for this job use the link below
***
* * * * * * * * * * * * * * * * * * * * *
Alliant Energy
Manager of Customer Service
WA****NGTON, IA
Salary: $0 - 0 /
Job Type: Full Time
Category: General Admin/Management
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Job Functions: Customer service & sup****t - Alliant Energy
currently has an opening for a Manager-Customer Service in
Wa****ngton, Iowa Position Summary Manages and provides
leader****p for basic to complex construction, materials, tools
and equipment associated with new customer work, system
operations, maintenance and reliability, construction necessary
to sup****t system growth, value added products and services and
emergency response work. Responsible for providing supervision
for supervisors of customer service as assigned. Responsible for
the engineering resources for this work. This position is also
the key contact for Alliant leader****p within the community.
Responsible for maintaining relation****ps with key municipal,
wholesale and retail customers Supervision Received Performs
work under the general supervision of the Regional Director of
Customer Service Operations or Sr. Manager of Customer Service.
Supervision Given Manages the work of one or more departments,
locations and contract services for gas and electric,
maintenance, operations and construction services,
budget/financial planning, technology systems and customer care
and customer service. Job Functions Performs the planning,
coordination and management of gas and electric operations
activities in an assigned geographic area including resources and
material involved with new customer projects and system
improvement projects, routine maintenance and emergency work.
Identifies system reliability gaps. May manage meter reading and
meter operations activities. Manages customer and community
relation****ps. May manage agricultural, small business and
residential, service, sales, and conservation activities.
Responsible for delivering profit and loss results in an assigned
geographic area. May manage the service and repair work in an
assigned geographic area. Demonstrates leader****p in the area of
safety. This requires observing and enforcing safety rules and
operating practices, encouraging safe work behaviors and promptly
correcting conditions and unsafe work behaviors which may lead to
accidents. With the assistance of the safety department,
investigates accidents and safety incidents. Responsible for
communicating safety investigation information to managers.
Responsible for administering and monitoring safety programs and
performing safety *****sments. Responsible for the safe
operation of assigned utility systems. Acts as the ultimate
decision-maker during life-threatening emergency situations
involving facilities, people and property. Ensure that adequate
resources-material, fleet, employees are available to construct
and do work involved with system improvement projects,
maintenance and emergency work. This may include standard
services, subdivisions, large three-phase commercial and
industrial park electric installations, gas distribution system
improvements, gas conversations, steam operations, water
operations and expansion into new territory. Responsible for 24
hours a day, 7 days a week, gas and electric emergency response
in an assigned geographic area. This includes *****sing risks and
costs, determining labor resources, assisting in managing callout
procedures and monitoring performance measures for employees
involved with emergency response. Res
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
See Description
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Manager of Customer Service
~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~
Contact Information
Alliant Energy
Reference Num: 292135 (include when applying)
******************************
** FREE 1 Year Subscriptions to Nearly 300 Career Related Magazines!
**
** As a valued member of the GoJobs.com community, we would like to extend
the
** op****tunity to subscribe to many leading magazines absolutely FREE.
There
** are absolutely no hidden or trial offers, and no purchase necessary.
** Publications are absolutely free to those who qualify. Browse from the
** extensive list of titles currently offered and be sure to check back
often
** as we will be adding new titles over the coming weeks and months.
**
** Click here to subscribe! http://gojobs.tradepub.com
******************************
View this job on our web site:
http://www.gojobs.com/seeker/JobDetail.asp?JobNum=518179&BID=11980&JBID=10177
Apply Online:
http://www.gojobs.com/seeker/aoFrameset.asp?JobNum=518179&JBID=10177
View other jobs from us:
http://www.gojobs.com/seeker/JobListByBID.asp?BID=11980&JBID=10177
*************** Visit us at
http://www.GOJobs.com&JBID=10177***************
|
