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Abigail Abbott
CUSTOMER SERVICE REPRESENTATIVE
ANAHEIM, CA
Salary: $0 - 27,040 / Annually
Job Type: Full Time
Category: General Admin/Management
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Position Summary:
This position is for a focused individual to work in a fast-paced
customer service environment to handle extremely high volume
of inbound calls. Must have a great attitude, have multi-tasking
capabilities, excellent verbal and written communication skills.
The right candidate will also have great people skills,
follow-through, and exceptional problem-solving abilities.
Primary Duties and Accountabilities:
"Answer incoming phones calls up to 4500 a month
"Enter orders into JDE Edwards System and Excel will train
"Check orders to ensure accuracy
"Interact with customers to help problem solve technical issues
"Ability to handle aggressive customers for problem resolution
"Effectively work with different departments within the company
to research problems
Type of Experience Required:
"Microsoft Office (Word, Excel)
"Type minimum 35-40 wpm
"Data entry skills
"Team oriented - Friendly "can do" attitude.
"Professional attitude, adherence to policy id required.
"Excellent written and verbal communication skills.
"Detail oriented/Organizational skills required for multi-task
projects.
"Prior experience working in a ****pping office or environment is
helpful.
"Call center experience a plus.
"Experience with J.D. Edwards system a plus but not required.
"High School Diploma or Equivalent is required.
Company offers excellent salary and benefit package.
For more information please contact Lisa Newcomb @[EMAIL PROTECTED]
(714)
579-6700.
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Our commitment to personal service means that every Abbott
Placement
Specialist will go the extra mile to understand your needs.
All of this is provided with NO FEE TO THE APPLICANT.
*** As a Southern California-based staffing company, we are only
able to assist
candidates who either currently reside in this area or are
relocating to
this area soon. Thank you for your understanding. ***
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customer service, phones, computer literate, call center, data
entry
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Contact Information
Abigail Abbott
Reference Num: 03-065463-002 (include when applying)
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