Position: Bilingual Help Desk Representative
Location: Ottawa-Carleton, ON
Type: Permanent
Duration: Permanent
Description:
Our downtown private sector client requires a BILINGUAL Help Desk
Representative to provide technical sup****t and respond to voice and
e-mail
inquiries from boards, associations and members in a professional and
timely manner. Responsibilities include: Tracking of all incoming
inquiries; Working closely with Product Management, Technology and
Strategic Communications to ensure all user needs are met; Maintaining
website and working closely with secretariat staff; Updating Helpdesk FAQ.
Must have experience sup****ting MS Word, Excel, Internet Explorer, Outlook
and internet applications. Successful candidate must have a positive
attitude and eagerness to learn and help others, strong interpersonal and
communication skills and must be member service oriented. Apply now!
Since 1989, excelHR has consistently responded to our clients'
contracting and recruiting needs with talented and experienced
contractors.
ExcelHR places contractors within the federal government and private
sector
in the areas of: IT/IM, Administration, Accounting and Professional-level.
ExcelHR contracts to several government departments through supply
arrangements and standing offers. ExcelHR is an ISO 9001 Certified
company.
Visit our website at http://www.excelhr.com
where all of our contract op****tunities are posted.
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