Promaxis System Inc's valued client requires the services of a System
Administrator with expertise in sup****ting a Windows 2003, Windows XP,
Opentext eDOCS DM infrastructure. Candidates must have a Secret Security
Clearance
The System Administrator will be required to work as part of the clients
technical team and conduct the following tasks:
1. Troubleshoot and resolve re****ted problem incidents;
2. Track and respond to problem incidents via Remedy ARS and
do***ent
corrective actions;
3. Consult with the system architect, engineers, developers,
database
administrator and other technical teams when more complex technical
problems
arise;
4. Maintain the current knowledge base of common problems/issues and
resolutions as well as maintenance and upgrade logs including the
troubleshooting guide;
5. Providing telephone, at-desk, and remote sup****t to InfoBank
users
and in sup****t to the IMIP implementation teams;
6. Build and configure Laptops in sup****t to the IMIP implementation
teams;
7. Process and analyse pre-migrations requests using an in-house
developed tool in sup****t to the IMIP implementation teams;
8. Process migration requests using an in-house developed tool in
sup****t to the IMIP implementation teams;
9. Execute Crystal re****ts on an as required basis;
10. Sup****t the clients Engineering team with hardware and software
configurations as required;
11. Respond to requirements from the Quality Assurance group during
development of test plans and testing activities by providing input to
test
plans and activities;
12. Attending weekly status meetings providing weekly updates;
13. Applying InfoBank builds and updates on production and development
servers and workstations;
14. On an as required basis, on a rotational basis, provide after hours
and/or 24/7 third level technical sup****t services for InfoBank;
15. On an as required basis, ****ft work may be required in sup****t to
the IMIP implementation teams;
3. TECHNICAL ENVIRONMENT
Windows Server 2003
Microsoft Internet Information Server (IIS)
SQL Server 2000
Windows XP Professional
OpenText eDOCS DM/RM 5.1.0.5
MS Outlook 2003
MS Office Suite XP
Corel Office Suite 2002
The System Administrator must deliver:
1.. Do***ented, resolved and updated incidents and Remedy tickets;
2.. Problem Re****ts;
3.. Built, configured and tested laptops, workstations and servers;
4.. Findings and interpretations of the pre-migrations requests;
5.. Executed re****ts;
6.. Executed migration requests;
7.. Updated knowledge base of common problems/issues and resolutions
as
well as the upgrade logs including operational procedures and
troubleshooting guide;
8.. Input to test plans;
9.. Weekly and Monthly Status Re****t.
10.. All do***entation is to be created using standard departmental
templates
Mandatory Criteria
M1 Candidate must be a Canadian citizen holding a current, valid
Government of Canada (SECRET) or higher security clearance.
M2 Candidate must have graduated from a two year (as a minimum)
post-secondary education program in computer science or an Information
Technology (IT) related discipline or one (1) year post secondary
education
in computer science/IT related discipline and four (4) years experience in
an IT environment.
M3 Candidate must have a minimum 3 years experience as a Microsoft
Windows 2003 System Administrator
M4 Candidate must have a minimum 3 years experience as a System
Administrator or Integrator or Engineer with Open Text eDOCS DM 5.x
M5 The Candidate must provide at least two (2) sources from recent
and
related projects that can validate the knowledge and experience of the
proposed resource. Information must include Organization, contact name,
contact number, contact fax number, e-mail address, a description of the
projects and the date and duration of the contract.
Interested candidates should forward resumes to hr@[EMAIL PROTECTED]
and
indicate
Ref # TBIPS/SA/21
For a complete list for all of our op****tunities please visit our website
at
www.promaxis.com
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